Company – National Plant Hire Company
Company Job Title – Hire & Sales Coordinator
Location – Eastleigh
Salary – Up to £31k / annum + bonus + excellent benefits

We have an exciting opportunity for a Hire Controller to join the team of a national company that supplies plant hire equipment to the construction industry.

Our client has a great reputation in the industry and is seeking an enthusiastic, experienced, and flexible all-rounder to manage a busy hire desk within their customer’s offices in Eastleigh.

Candidates with strong customer service/ planning/ coordinating experience will be considered.

The role reports into the Service Manager, and the main parts of the role include:

• Deal with all telephone and email enquiries, and raising of contracts
• Maintaining spreadsheets and reports
• Obtain detailed information from the customer requesting plant, off-hiring plant or reporting breakdowns
• Source and re-hire non-company equipment ensuring both best price and quality.
• Liaise with other depots to ensure that equipment is available.
• Take opportunity to secure additional revenue through add on sales and converting off-hires into hires.
• Assisting with any problems regarding on hires, off hires and breakdowns using the escalation process where necessary.
• Collate weekly KPI information.

Requirements:

• Experience in the hire industry is preferable, but not essential
• Strong customer service and communication skills
• Strong IT skills including MS packages
• You must be reliable, enthusiastic, and well organised.
• Independent worker
• The successful candidate will need to be self-motivated and proactive